Privacy Policy

Effective Date: March 3, 2026

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

  • Account information (name, email)
  • KYC documents and ID verification data
  • Biometric data from selfie verification
  • Transaction and wallet activity
  • Device and technical data

3. How We Use Information

  • Identity verification (KYC/AML)
  • Payment processing
  • Fraud prevention
  • Legal compliance

4. Biometric Data Disclosure

Biometric information is used solely for identity verification. It is not sold, traded, or used for marketing.

5. Data Retention

Data is retained only as long as required for compliance and legal obligations.

6. California Privacy Rights (CCPA)

California residents may request access, correction, or deletion of personal data. We do not sell personal data.

7. Illinois BIPA Compliance

Biometric data is destroyed once verification is complete or within three (3) years of last interaction, unless required by law.

8. Texas Biometric Consent

By submitting a selfie, you consent to biometric processing for identity verification and fraud prevention.

9. Third-Party Service Providers

We may share limited data with providers such as Stripe for payment processing.

10. Data Security

We implement encryption and access controls to safeguard data.

11. Changes to This Policy

Continued use after updates constitutes acceptance.

12. SMS Communications Privacy

By providing your mobile phone number and opting in to receive SMS communications, you consent to receive account notifications, transaction updates, security alerts, verification codes, and customer support messages.

Mobile phone numbers and SMS consent information are used solely for providing requested communications and maintaining service functionality.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Message frequency varies. Message and data rates may apply. Users may opt out at any time by replying STOP to any SMS message.

13. Data Sharing Restrictions

We do not sell, rent, or share personal information, including mobile phone numbers and SMS consent records, with third parties for their marketing purposes.

Privacy inquiries: support@bitshop.us